I set an alert, but I am not getting push notifications for a specific trip. What is wrong?
If a trip is picked up too quickly, CCS Alerts won't be able to find that trip and won't be able to
send you an alert for that specific trip.
I set an alert, but I didn't get any alerts for those trips already available. Is that a bug?
CCS Alerts will only notify you of new trips, so you won't get any alerts for existing
trips.
Can I get an alert via text (SMS) or email?
Currently, no. You can only get alerts via push notifications to the CCS Alerts app.
I found a bug, what should I do?
- Open CCS Alerts
- Click "Add Alerts" on the bottom right
- Click the Settings Icon
- Click "Email Support"
- Describe your bug and we will get back to you as soon as possible
I've got an idea for a feature or improvement. How can I get it added to CCS Alerts?
- Open CCS Alerts
- Click "Add Alerts" on the bottom right
- Click the Settings Icon
- Click "Email Support"
- Type out your idea and we would love to discuss your idea!
How do I cancel my CCS Alerts Subscription?
iOS subscriptions are handed by Apple, please visit: Apple Support for more information on how to cancel.